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Our Services

We stand by the accuracy and quality of our services to create a satisfied customer of each and every client. You included!

Frequently asked questions

How can I clean and maintain my gas fireplace?

Manufacturers and utility companies both recommend professional maintenance on annual bases.

Why is there a white film on the fireplace doors' glass?

This is a natural by-product of minerals from natural gas. Cleaning should be done two to three times per year. We can offer you a special glass cleaner that will take off the film with very little effort.

Should I shut off the pilot light in summer?

Yes, or you can safely leave it burning. The pilot helps keep the moisture from inside the firebox, which is caused from humidity in the air. It will also extend the life of the thermopile and thermocouple when the pilot is left on.

What should I consider when choosing a fireplace to heat my home?

- Direct Vented Fireplaces can be installed almost anywhere in your home as they don't require a pre-existing chimney to vent them. They can be built into a combustible surrounding.
- The size of the fireplace and the amount of space it will take up in your room
- On the main floor, the overall appearance may be more important than high output.
- Basements are normally colder and therefore heat output and appearance are both important.
- The size of the room. High heat output models will heat a small room quickly but may, as a result be turned off more often than a lower heat output unit.

Will my gas fireplace function without electricity?

Yes, your fireplace operates via a millivolt valve system. The fan, which is 110 volt will not operate, but you can space heat the are your fireplace is located in.